![]() I told them to close the account, called them deplorable, and added that they earned their many negative online reviews. Again, the can was kicked pending further investigation. I called immediately after receiving the letter. The last communication from them (via snail mail letter) asked me to call them within 30 days, or the account would be closed. I was told of ongoing investigations, prompted by them, not me. After three phone calls and one snail mail letter, my rectifying efforts resulted in them constantly kicking the can down the road. Aside from their many website glitches and outages, the more important issue is their assumption that there was fraud on my fraudless account therefore, my card was locked three times, and unlocked twice. I’ve had a Bread Cash Back credit card for about four months. All negative posts should be believed, including mine. I can only imagine the data leaks that will come from this clown company, because if they can't even ensure they get their own money, imagine how they ensure your personal data.Original Review: I assume that any positive reviews you read about Bread Financial are from shills. If you're taking people's payment information and personal data, your website needs to be so on point. Reporting these clowns to the SEC because this company and their website is BEYOND amateur hour. Unless you want to burn through hours of your time and frustration each month to send them a single payment, for the love of god do what's good for you and skip this company altogether. Each one of their payment methods return either a 403 or a 500 server error, and as someone working in tech I KNOW that this is 100% terrible developers and even worse (or non-existent) QA. Not the minimum payment, not auto-pay, not even paying the balance in FULL. Not only do they make it IMPOSSIBLE to pay them, once you actually manage to create an account online, not a SINGLE payment method words. What a nightmare!!! Never buying anything from LaserAway again via this company and staying away from Laseraway PERIODT because anyone going into business with this company has terrible judgment. Would come in handy, but apparently I have to reapply and start over as a new account, no thanks I'll take the hit to my credit by losing length of credit over worrying about shady business. With no notice they closed my account and I am completely unable to reach anyone in customer service. Also I was planning on keeping my Big Lots card in case of emergency. Paying off community cards and replacing them with rewards cards through BBB accredited banks. I still shop at Burlington but not with that card. I spoke with multiple managers, even one with customer loyalty and was told nothing to do but wait. I then went ahead and paid the next month's basically a month early, they froze my account until the next billing cycle. ![]() not worth the headache.Ĭustomer service is absolutely the worst and very rude! I accidently paid one month's bill twice, the first time was on time and the second was after the due date. When offered a store credit card make sure whether or not it is through Commenity Bank. The bad guys continue to win, so frustrating! He said they could not refund my card the difference! I had him cancel the card & they were willing to lose a long standing, always pay on time customer! Maybe they don't care about losing me because they never get interest out of me! Then I went on their site to provide the additional information they requested, just in case the guy on the phone did not know what he was talking about & after spending 15 min, adding in all the info, photos, etc., I received an email response stating that my message could not be sent due to a glitch in the system! Appears to me they were not going to credit the $81 no matter what I gave them! If they're that shady, just think what they're doing with our personal information. To ensure the letter was not a fraud, I called customer service & the person said that I need the receipt to be refunded which the store gave me a receipt off the counter, not my receipt so it would not show the last digits of my card on the receipt. Submitted to my Comenity card customer service & nearly a month later they sent me a letter requesting more information, basic info like account number, address, etc. A retailer at an airport charged me $116 for a $35 shirt - I still have the shirt with the tag still on it. I've never submitted a dispute previously but did recently in the amount of $81.
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